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Privacy Policy

We respect your privacy and handle your personal data carefully. Our privacy policy explains what information we collect, why we collect it, and how we use it.

  • Information We Collect: When you shop on our site, we collect information you provide (such as name, email, phone number, shipping and billing addresses, and payment details) so we can process your orders alttribe.shop. We may also collect data automatically through cookies and web analytics (for example, your IP address, browser type, or browsing behavior) to help us improve the shopping experience.

  • How We Use Your Data: We use your personal information to process transactions, fulfill orders, and communicate with you about your purchases (for example, sending shipping updates). We may also use contact details to send you newsletters or promotions if you opted in (you can opt out at any time). Additionally, we analyze browsing and purchase data to improve our website, tailor offers, and personalize content.

  • Sharing & Third Parties: We do not sell your personal information to third parties. We may share data with trusted service providers who help run our store (such as payment processors, email platforms, cloud services, and shipping carriers). These partners only use your information to perform services for us. For example, our payment gateway will use your payment information to charge your card securely. We require all third parties to protect your data and use it only as permitted by law.

  • Cookies and Tracking: We use cookies and similar technologies to remember your login (if any), keep items in your cart, and analyze site traffic. Cookies are small data files stored in your browser that enable features like user preferences and shopping cart contents. You can disable cookies in your browser settings, but the site may not function optimally.

  • Data Security: We take reasonable measures to protect your information. Payment transactions are encrypted using industry-standard SSL security, and we do not store your full credit card details on our servers. Other personal data are stored on secure, access-controlled databases.

  • Your Rights: You have rights under data protection laws: you can request access to the personal data we hold about you, correct inaccuracies, or request deletion in certain circumstances. (For India customers, these rights are specifically protected by law alttribe.shop) To exercise any of these rights, please contact us via the Contact page.

  • Children: Our site is not intended for children under 13, and we do not knowingly collect data from minors.

By using AltTribe.shop, you consent to this Privacy Policy. We may update this policy from time to time; the latest version will always be posted on our website.